In today’s fast-paced logistics landscape, digital transformation is no longer a luxury—it’s a necessity. From automated customs systems to AI-powered customer service tools, logistics companies across Europe are reimagining their operations through technology. Our EARTH Good Practice Compendium spotlights how pioneers like UPS TÜRKİYE and GLS Italia Spa are leading the way.
UPS TÜRKİYE offers a compelling example of how digital solutions can streamline operations while supporting broader sustainability goals. Their import assistant chatbot enhances real-time customer support, reduces paperwork, and speeds up response times. Meanwhile, their automated customs systems simplify regulatory processes—cutting through red tape and boosting efficiency. These initiatives are particularly beneficial for SMEs, helping them access international markets with fewer barriers and more digital support.
GLS Italia Spa is another standout. Their “ServiceNow” platform enhances collaboration across departments, creating seamless and agile logistics processes. But it doesn’t stop there—GLS has also invested significantly in electric vehicle infrastructure and renewable energy, demonstrating that digitalisation can go hand-in-hand with environmental responsibility.
Together, these case studies illustrate the enormous potential of digital tools in logistics. Whether it’s AI, robotics, blockchain, or platform automation, the key message is clear: innovation isn’t just about speed and efficiency—it’s also about resilience, adaptability, and sustainability.
Explore the full case studies and discover how logistics leaders are harnessing technology to future-proof their operations and meet the Sustainable Development Goals (SDGs). Visit the Digital and Technological Innovations section of our Good Practice Compendium now:
🔗 https://innovating4earth.eu/starter-kit-and-good-practice-compendium/
Written by Kathryn O'Brien (EUEI)